The map displays the location and surrounding area for all vehicles carrying a tracked device. A satellite map view is also available to view device locations via satellites, along with real-time location images.


Map data is refreshed every sixty (60) seconds by default. Device users and created landmarks display on the map, identified by colored indicators. Note that when the map resolution is increased, a stationary user will appear as multiple position indicators in one area, as multiple signals have been transmitted by the device over a period of time.


The map also has a right-click submenu option that includes function such as Create Landmark and View in Google Maps. Right-click anywhere on the map to access this submenu.




Every user shown on the map has a corresponding grid listing below the map. For more on working with the grid, see Grid.


Multiple users or devices in an area on the map are shown by a cluster icon with a number in the center.  This number reflects how many users or devices are in the area. Select the icon to expand and view all the contents of the cluster.


Map users and landmarks are also identified by expandable labels, which provide options for working with them. See the sections below for more information on map tools, elements and label options.


·    Tools Menu

·    Map Elements

·    User Labels

·    Landmark Labels

·    Zoom Tool



Tools Menu

Work with map data using the Tools menu across the top:




Change the map display. Default map view is horizontal, with the map above the grid. Choose Vertical View to view the map and grid side by side. Or, choose Toggle View to display either the map or grid only. Your selected view remains when you return to the application after closing it.

Groups Filter

In Live View, use the Groups Filter to filter the users shown on the grid and map

Closest To

In Live View, choose Closest To to find users closest to a landmark, location or another user. Or, right-click a point on the map and choose Closest To. You must reset your Closest To setting when you return from logout.

Show/Hide Labels

Hide or display all user labels on the map  

Zoom All

If you have a subset of users displayed on the map, use Zoom All to display all users

Show/Hide Landmarks

Hide or display landmarks. Blue landmarks cannot be hidden.

Enable/Disable Map Clusters

Hide or display map clusters. Your setting remains when you return after logging out of the application.

Export to CSV

Export the grid data to a csv file. The grid report data will be sorted in numerical order by user.



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Map Elements

Directional Arrow

Shows device movements and direction. Assign colors to devices in Comet Tracker.

Start Flag

Route starting point

Stop Flag

Route ending point

Red Position Indicator

Ignition is turned off

Yellow Position Indicator

Engine has been idling for more than 59 seconds. When the ignition is on, the status is requested at 1-minute intervals.

Non-GPS Indicator

User map position is a non-GPS position. These display on the map when you select Include non-GPS positions in History mode.

Cell Site Indicator

User map position comes from a cell site. Displays only in History mode.


Exact geographical location of the device. Displays only in History mode.

GPS Data

Current GPS data is unavailable - last known position is displayed


Landmark set by the user. These will display only if Show Landmarks has been selected.

Map Expand/Collapse

 Extends the map leftward to hide the active pane, or collapses it rightward to display the active pane

User(s) in Landmark

 Displays by default when one or more users are within a landmark's boundaries. It cannot be hidden by using the Show/Hide option.

Map/User Cluster

Groups multiple users or devices in close proximity with an icon displaying a count of the users/devices it contains.



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User Labels

User labels on the map identify vehicles with tracked devices. Labels show data including  time, date, vehicle location/status and violation statuses, if any. You can expand or collapse the data shown, or hide the labels entirely. Click on a label from the map or grid to expand; click in the upper right corner to collapse.


In addition to location data, expanded user labels feature the following functions:


Zoom Here

Zoom in on the selected landmark


Open the User History Search function


Open the History Trip Search function

Follow Me

Center the map on the selected user. Follow Me disables the User Groups filter. When in use, the map will display 'Filters Applied'. Choose Stop Following from the label to stop following the user.

   Send Message

Send a message to the user selected. Displays only on select applications.



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Landmark Labels

Landmark labels show landmark name, address and customization options. Click the landmark on the map to display the following options:



Display the Edit Landmark dialog for changes


Delete the landmark

Show Shape

Show or hide the shape of the landmark

Zoom Here

Zoom in on the selected landmark

Closest To

Open the Closest To panel to create a Closest To filter.


Drag and drop the landmark boundary to another location



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Zoom Tool

Use the zoom tool to change the map's resolution and/or direction. Scroll forward to zoom in; backward to zoom out.


Or, click on any point on the zoom tool to go immediately to a higher or lower resolution. Additionally, choose Map or Satellite to toggle between map rendering and satellite photographs.



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Related Topics


Live View

Menu Area