1. Click on the Alerts menu option at the top of the screen, and choose Hardmount.
2. In the menu area at the top right, choose Add.
3. On the Add Alert dialog, choose Enable if you would like for the alert to be effective immediately.
4. Select from Standard or Custom alert.
5. If you choose Standard alert, choose a device in the Device Field. If you choose Custom alert, select an existing template from the Template field.
6. Choose the type of event to be monitored in the Event Type field.
7. Create a name for the alert in the Alert Name field.
8. Enter a description for the alert in the Description field.
9. To monitor your tracking users only, click the My Tracking Users checkbox.
10. Click the drop-down arrow in the User field to select from a list of users to monitor, or type user names directly into the field. Additionally, you can click the X at the end of a user name to delete an individual user, or click the X at the end of the field to delete all users from the list.
11. Click the drop-down arrow in the Groups field to choose from a list of groups to monitor, or type group names directly into the field. Additionally, you can click the X at the end of a group name to delete a group, or click the X at the end of the field to delete all groups from the list.
12. Set the Start Time and End Time for the alert, and choose the days on which the alert will be enabled.
13. To send alert notifications to individuals, enter the email addresses, separated by commas, in the Send notifications to these emails field.
14. Click Save.
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